Can LendingClub Save its Reputation?

The Wall Street Journal’s "Crisis of the Week" column asked three crisis and reputation management experts that question. Here’s an excerpt from my commentary: "LendingClub’s board has managed this very … Read Full Post

Dealing with Defamatory Blog Posts

In this week’s Reputation Reboot, an industry leader asks how to get rid of a defamatory blog post that appears at the top of his Google search results. Although he used an online reputation management firm for … Read Full Post