Tag Archives: ORM

How to Avoid High-Risk Hires with Background Checks

Consumers often hear claims from SEO (search engine optimization) and ORM (online reputation management) providers about what the latest technological tricks they can employ to “guarantee” a clean reputational slate online. They often peddle new bells and whistles and give misleading promises that you can just magically “wipe away” Google results for your name and digitally clean up inaccuracies about you and your brand.

You’ll hear promises that your Google search results can be rearranged with little effort or strategy.

Recently, Google released a new update that focuses on a people-first approach to generating content.

It reveals the disingenuous nature of many of these common, yet ineffective promises you might hear about managing your reputation on the popular search engine.

Pushing back against false promises

We’ve seen it all from competing reputation management firms, some that our past clients have turned to after working with us, and on industry blogs that gloss over the kinds of dedication, precision, and tailored strategies that our firm employs to ensure your reputation is properly managed online.

The promises these other firms make work until they don’t.

When Google updates its algorithms to remove fake news, excise old and broken links, and clear out misinformation, those “quick fixes” result in big headaches. They end up reversing any reputational gains that have been made and ultimately can cost the client thousands of dollars.

Prioritizing ‘helpful content’

In its new “helpful content update,” Google underscores why our own people-first approach works best.

In their announcement, the tech giant writes that the new content update is “part of a broader effort to ensure people see more original, helpful content written by people, for people, in search results.”

Google states they are now rewarding content “where visitors feel they’ve had a satisfying experience.”

This means content that doesn’t elicit this response won’t perform well. To that end, they are encouraging online creators to make content that isn’t engineered around search engines. This philosophy still uses “SEO best practices” but it has a voice, it’s meaningful to the individual, it features a voice and story that resonates with your audience.

Some questions Google asks: Do you have an intended audience in mind for your content? Does it display a depth of knowledge or first-hand expertise? Does it have a primary focus? Does it leave the reader with a “satisfying experience”?

Content that exists solely to hit SEO-friendly buzzwords and nothing more doesn’t resonate at all. If it feels like the audience is a search engine rather than a human being, it will no longer be favored by Google’s algorithm. If you are relying on “extensive automation to produce content on many topics,” Google warns you won’t succeed. If you are hitting trending topics without producing content that makes sense for your audience, you’re doing something wrong.

“Our systems automatically identify content that seems to have little value, low-added value or is otherwise not particularly helpful to those doing searches,” Google states.

They suggest that you begin removing “unhelpful” content from your company site or personal blog in order for it to perform better in search results.

An approach for guaranteed results

Google reveals that it is continuously monitoring both existing and newly launched sites.

If the unhelpful content has been determined to no longer be present on the site for the long term, then the “classification will no longer apply” and your site and Web presence will no longer be punished by the search engine.

Quality content on high-ranking platforms — which we specialize in — is the safest and longest-lasting reputation management strategy. We have to reiterate that there are no shortcuts for this.

Like most quality results, there is no instant solution to building, amplifying, or restoring a reputation online.

This disciplined, clear-eyed, dedicated approach is the gold standard. Google’s new initiative agrees.

 
 

I recently described online reputation management to a group of new acquaintances. This is what they had to say:

“It enables people to achieve the future they want,” observed a media executive.

“I had always thought of online reputation management as suppressing unwanted Google results,” said another. “Now I see it entirely differently. It is about positivity and being proactive about the story that Google tells about you. It is a major career development tool and establishes you as a leader.”

Online reputation management is a cutting-edge industry that enables you to shape the public’s perception of you and your organization by taking control of the story the Internet tells about you. That can entail anything from optimizing the order in which that information appears in a Google search to the creation of new content.

Your Challenge

One challenge for many professionals is the third-party content. You may be mentioned on blogs, consumer or employee review sites, legal reporting sites and high-ranking media outlets. Counter-balancing and replacing that type of content with new, positive and authentic material is an essential online reputation management (ORM) strategy.

Google prizes well-written content that is not duplicated elsewhere on the Internet. It can punish fake news, tricks and “black hat” strategies used in some ORM programs.

That is why using only ethical ORM and high-quality content is important. Our approach is to develop online messaging, blog and social media content, website creation, thought leadership and public relations strategies that are custom-made to support your image while attaining your online reputation goals.

Your Future

This month, while you envision the future you want for you or your company, assess whether your Google results are conveying the image you want the decision-makers in your world to see. Consider these questions:

  1. Who is your audience?
  2. How do you want to be perceived by them?
  3. Is that how you appear when they research you online?
  4. What future do you want to achieve?

If your Google and other search results are not delivering the image that supports your answers, I invite you to make a list of everything you want to create, change, or publish on the Internet. Then, contact us.

We specialize in working with executives, professionals, and their organizations. Our typical clients hold leadership roles in their industry, or are mid-level professionals actively building their careers. In addition, we have a long history of assisting VIPs and high-net-worth individuals with their online reputation goals. To learn more, visit Reputation Communications.

This post was excerpted from our September eNewsletter. It kicks off a new monthly series that will hit on every part of online reputation management and provide you with actions you can take to enhance yours. Please share it with your friends, and join our mailing list to receive future editions.

 
 

Huffington Post has published an interview with Reputation Communications CEO Shannon Wilkinson about personal branding online. These are highlights from Stacey Cohen’s article:

“Personal brands are complex, shaped by our skills, our interests and the content we create, from our tweets to our blog posts.

But at the foundation of any personal brand is a singular – and paramount – trait: our reputations.

Without a positive reputation, no personal brand can flourish. If you’re not viewed as a dependable and trustworthy professional, your skillset, interests and output – no matter how impressive – won’t matter much.

And in today’s digital world, where photos, social media profiles and news stories are immortal, upholding a sterling reputation is more important than ever. One hiccup, whether an awkward photograph, or unforgiving article, can haunt a professional for years.

Few people know the nuances and importance of modern reputation care better than Shannon Wilkinson, a leading expert on online reputation management, or ORM. Wilkinson’s NYC-based firm Reputation Communications serves a suite of international clients and offers services ranging from reputation-building and reputation research to reputation repair. Wilkinson is a familiar byline in the Wall Street Journal’s “Crisis of the Week” column,” a seasoned speaker and regular blogger at her website, You(Online).

I recently caught up with Wilkinson about ORM and polishing and protecting reputations in the age of the Internet.

Wilkinson paints a vivid picture of just how important ORM is in today’s world and shares guidance on how to best navigate this new realm.

First, assess what’s already out there – and resist the belief that you can be invisible online. “The digital age ensures that each of us have an online reputation, whether we want one or not,” Wilkinson explains. If we throw up our hands and surrender, our reputations will be determined by “bots that scrape, index and republish the publicly available information about you,” Wilkinson warns.

Next up: Start creating content that accurately represents, and enhances, your reputation. “Counter-balance third-party content and replace it with new, positive and authentic material,” Wilkinson says. “This is a key ORM strategy.” Ensure the items you do have control over – your LinkedIn profile, your company bio, your blog and your Twitter – carry the right messaging.

There’s lots more to ORM than just this, and mercifully Wilkinson is quick to share her agency’s most popular blog post, “The Essentials: Online Reputation Management FAQs.” It’s a useful inventory of strategies and tactics you can use to start burnishing your online reputation today. If you have a presence online (and remember, everybody does), it’s worth the read.”

Read the article: Online, Your Reputation is Everything.