Posts
October 7, 2017
Social Media History a Major Job Hurdle
Jennifer Preston’s article about Social Intelligence, a year-old firm that provides prospective employers with dossiers of what job candidates have said and done online during the past 7 years, appears in today’s New York Times.Read more
September 26, 2017
Policing in the Digital Age
Many people believe our nation’s law enforcement profession is going through a PR crisis. We agree… and so do our colleagues at The Hetty Group’s Coptics Program. Using conferences, webinars and workshops, Coptics helps police…Read more
September 19, 2017
Equifax’s Massive Reputation Crisis
This week, The Wall Street Journal‘s “Crisis of the Week” column focuses on Equifax. An excerpt: “The massive hack of personal information of around 143 million people has put credit-monitoring service Equifax Inc. in the…Read more
September 13, 2017
Achieving the Future You Want
I recently described online reputation management to a group of new acquaintances. This is what they had to say: “It enables people to achieve the future they want,” observed a media executive. “I had always…Read more
September 7, 2017
How to Handle Bad Reviews
Commusoft, a U.K.-based software provider, just published a blog series by Linda Formichelli about customer service management. The last post features an interview with our founder and CEO, Shannon Wilkinson. While the article focuses on a…Read more
August 13, 2017
Rachel Botsman’s Reputation Revolution: Trust Trumps All
Rachel Botsman imagines a time where you won’t need to answer with a traditional “elevator pitch,” or even a list of references or credentials. Instead, she sees “a future in which resumes and even credit…Read more
July 24, 2017
Employees’ Online Reviews Are Now Important Reading for CEOs
More chief executives are perusing anonymous online reviews of their performance on websites like Glassdoor, according to a recent Wall Street Journal article. “A growing number of sites such as Indeed.com, Vault.com, Kununu and Fairygodboss…Read more
May 8, 2017
Reputation Issues Faced by CEOs, Celebrities & VIPs
CEO's, celebrities and high-net worth individuals face special challenges regarding their online image. An abundant amount of information about them appears on the Internet—good, bad or indifferent—that, like everyone else, they have little to no…Read more