Posts
September 7, 2017
How to Handle Bad Reviews
Commusoft, a U.K.-based software provider, just published a blog series by Linda Formichelli about customer service management. The last post features an interview with our founder and CEO, Shannon Wilkinson. While the article focuses on a…Read more
August 13, 2017
Rachel Botsman’s Reputation Revolution: Trust Trumps All
Rachel Botsman imagines a time where you won’t need to answer with a traditional “elevator pitch,” or even a list of references or credentials. Instead, she sees “a future in which resumes and even credit…Read more
July 24, 2017
Employees’ Online Reviews Are Now Important Reading for CEOs
More chief executives are perusing anonymous online reviews of their performance on websites like Glassdoor, according to a recent Wall Street Journal article. “A growing number of sites such as Indeed.com, Vault.com, Kununu and Fairygodboss…Read more
May 8, 2017
Reputation Issues Faced by CEOs, Celebrities & VIPs
CEO's, celebrities and high-net worth individuals face special challenges regarding their online image. An abundant amount of information about them appears on the Internet—good, bad or indifferent—that, like everyone else, they have little to no…Read more
May 7, 2017
AON’s Risk Survey: Reputation Damage Tops List
London-based risk management provider AON recently released its Global Risk Management Survey. Damage to reputation/brand remained the top ranked risk by businesses. While defective products, fraudulent business practices and corruption continue to be key threats to…Read more
April 30, 2017
How Google’s New Updates Will Impact Reputation Management
Google has just launched an attack on “fake news and problematic content,” including “rumors, urban myths, slurs or derogatory topics.” That is good news for anyone (and any organization) plagued by such issues. It is…Read more
April 23, 2017
Activist Groups, Social Media & Corporate Reputation Risk
According to Variety, “As soon as the New York Times story about Bill O’Reilly’s sexual harassment settlements hit on April 1, Color of Change began to mobilize. The nonprofit African-American civil rights group sent an…Read more
April 18, 2017
Huffington Post: "Online, Your Reputation is Everything"
Huffington Post has published an interview with Reputation Communications CEO Shannon Wilkinson about personal branding online. These are highlights from Stacey Cohen’s article: “Personal brands are complex, shaped by our skills, our interests and the…Read more