Posts
July 17, 2016
Donald Trump’s Ascent to Republican Party Presidential Candidate
Like many of you, we are transfixed by Donald Trump’s ascendance to the top of the Republican Party. His boldness has dominated the GOP Presidential campaign. His Twitter stream keeps him at the top of…Read more
July 15, 2016
Critics Claim Communications Decency Act Enables Human Trafficking
U.S. authorities fighting human trafficking have identified the Communications Decency Act as an obstacle to stopping the crime. Anti-trafficking groups agree. Free speech proponents beg to differ, though. So does Silicon Valley. The Wall Street…Read more
June 19, 2016
Coptics: The Optics of Policing in the Digital Age
Visual content has tremendous power to shape public perception. It is an essential aspect of crisis and reputation management. All it takes is one perceived controversial incident captured on video to ignite a viral response…Read more
June 13, 2016
How to Manage Your Online Reputation: Our Viewpoint
“Employment Matters” columnist Mindy Stern recently interviewed Reputation Communications’ CEO Shannon Wilkinson about online reputation management. These are highlights of the column: Why is reputation management important for small business owners? Reputation management is important…Read more
June 5, 2016
Johnny Depp & Taylor Swift: Managing the Message
As much as things have changed in recent years, many of the essentials of celebrity image management haven’t—and that includes the importance of preventing overexposure. In fact, with the emergence of the Internet and social…Read more
June 5, 2016
Baylor’s Sexual Assault Crisis
Baylor is the oldest continually operating university in Texas. Chartered in 1845, the private Christian University is a nationally ranked research institution. Now it is embroiled in a crisis: sexual-assault victims, administrators accused of being…Read more
May 25, 2016
Celebrity Spotlight: Justin Bieber’s Compelling New Honesty
Justin Bieber was discovered on the Internet. He has been a dominating presence on it ever since. His Facebook, Instagram and Twitter feeds are followed by millions. He is the focus of discussion on thousands…Read more
May 17, 2016
Can LendingClub Save its Reputation?
The Wall Street Journal’s “Crisis of the Week” column asked three crisis and reputation management experts that question. Here’s an excerpt from my commentary: “LendingClub’s board has managed this very well. It recognized the severity…Read more