Posts
May 17, 2016
Can LendingClub Save its Reputation?
The Wall Street Journal’s “Crisis of the Week” column asked three crisis and reputation management experts that question. Here’s an excerpt from my commentary: “LendingClub’s board has managed this very well. It recognized the severity…Read more
March 15, 2016
How Long Does an Online Reputation Management Campaign Take?
In this week’s Reputation Reboot, we address why it takes so long for the first item on a Google search to be displaced. It explains why ORM is usually not a quick fix.Read more
February 10, 2016
Dealing with Defamatory Blog Posts
In this week’s Reputation Reboot, an industry leader asks how to get rid of a defamatory blog post that appears at the top of his Google search results. Although he used an online reputation management…Read more
January 18, 2016
Social Media’s Role in Reputation Management Campaigns
In this Reputation Reboot column we discuss the role social media plays in online reputation management, and explore options for those that don’t have—or don’t want—an active presence on social media.Read more
January 4, 2016
A Crisis That Won’t Go Away
In this week’s Reputation Reboot advice column, a company asks for help removing an old article from their top search results. The article poses a negative perspective on a long-past crisis, and despite both a…Read more
December 30, 2015
Reputation Communications Featured on NBC’s Today show
Today’s episode of the Today show on NBC featured commentary from Reputation Communications. Part of a segment on online travel reviews, the coverage reflects a growing concern among consumers regarding the credibility of such information.…Read more
December 17, 2015
Reputation Management for Middle Eastern VIPS
In this week’s Reputation Reboot advice column, a representative for VIP clients and their organizations in the Middle East poses a question about Wikipedia editing and online reputation management. How important are new websites in an…Read more
December 14, 2015
Defense Attorney Alan Dershowitz’s Newest Client: His Reputation
High-profile defense attorney and former Harvard Law professor Alan Dershowitz defends his reputation in this New York Times interview. For followers of reputation management, law and public relations, it is an interesting strategic move: he…Read more