Posts
April 28, 2015
ESPN’s Britt McHenry's Viral Rant: Ruinous or Just Revealing?
Sports reporter Britt McHenry was in the headlines last week after a video surfaced of her making harsh, verbally abusive comments to a tow truck company employee after her car had been towed away. This…Read more
April 27, 2015
Five Tips for Kylie Jenner
Kylie Jenner, 17, is an American reality television personality, socialite, model and fashion designer. She is Kris Jenner’s daughter and the stepsister to Kim, Courtney, Khloe and Rob Kardashian. She been on the cover of…Read more
April 8, 2015
CEOs and Social Media: Tread Carefully
On April 2, The Wall Street Journal published an interview with me: “CEOs Face Reputation Pitfalls If They Avoid Social Media.” It focuses on the dangers social media poses to executives, and on the reasons…Read more
April 3, 2015
Reputation Communications' CEO Interviewed by Wall Street Journal
The Wall Street Journal has published an interview with Shannon Wilkinson, our founder and CEO. Here are highlights from the article, CEOs Face Reputation Pitfalls If They Avoid Social Media: What are a few of the…Read more
March 26, 2015
Choosing a Reputation Management Service
Business News Daily has published an in-depth guide to choosing a reputation management service. Three important takeaways: Whether you’re a business or an individual, it’s important to understand how reputation management services can help you,…Read more
March 23, 2015
Yelp’s Bully Battle
Billion Dollar Bully is a documentary film about Yelp that “examines the claims by business owners of extortion, review manipulation and review fabrication.” That is the description posted on the filmmakers’s Kickstarter page, through which…Read more
March 22, 2015
Starbucks’s Reputation Management Misstep
After enduring an online firestorm, Starbucks has stopped encouraging its baristas to write “Race Together” on coffee cups. Starbucks is planning several steps as part of the “Race Together” initiative that promise to substantially benefit…Read more
March 4, 2015
Cyber Insecurity: Your Data is the New Oil. Protect It.
Marc Goodman’s Future Crimes: Everything is Connected, Everyone is Vulnerable and What We Can Do About It (Doubleday, $30), is a must-read. Goodman has spent a career in law enforcement and technology, including serving as…Read more