Posts

  • OUCH! Tackles Encryption

    OUCH!, the security awareness newsletter from the SANS Institute, covers the basics of encryption in its August edition. OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user.  It is…Read more

  • Trolls are profitable for many websites

    Trolls: A Nuisance, but Profitable for Websites

    Online “trolling” isn’t a new phenomenon, but it has grown alongside the prevalence of comment sections and social media, according to the New York Times’ Farhad Manjoo. “As long as the Internet keeps operating according…Read more

  • Reputation Management in the Elon Musk Twitter Era

    Women's Hashtag Activism Hits Corporate Reputations

    A few weeks ago I attended the S.H.E. Summit, one of a growing number of women’s empowerment conferences recently highlighted by the New York Times. A variety of factors have fueled this trend, but one…Read more

  • Crisis management

    Mary Barra’s Astute 2.0 Playbook

    CEO Mary Barra has not been able to stop GM’s crisis. But her 2.0 crisis communications skills are an asset to GM. They can be judged by the transparency and skill with which she handled…Read more

  • Wikipedia Grapples with Paid Editing

    As we discussed in March, Wikipedia was considering an amendment to its terms of use that would require more disclosure from editors that are paid to contribute to the online encyclopedia. Now the Wikimedia Foundation…Read more

  • How to Become an Internet Celebrity

    If you want to learn how to become an Internet celebrity, please continue reading. If you don’t care about becoming a celebrity but want to learn  more about how social media works, same thing. If…Read more

  • Beware the Black Seeds of Online Reputation Management

    Felony extortion charges were recently filed in Dallas against a man who purported to provide online reputation management (ORM) services, but threatened to undermine a client’s reputation as a way of demanding payment. It isn’t…Read more

  • Joe Biden with President Obama

    Joe Biden’s Instagram Debut: 50,000 Followers Overnight

    Vice-President Joe Biden has joined Instagram, the photo and video sharing service with over 100 million users. His first photo, shown below, won high praise from the media.   Now, 24 hours later, he has over…Read more