Posts
April 15, 2014
Coach Cal's Social Media Gospel: Work It!
Last February, University of Kentucky basketball coach John Calipari offered some advice for college athletes: “Twitter is an opportunity. Facebook is an opportunity. To say what you feel. To try to pick people up. To…Read more
April 8, 2014
Learning from Mozilla's CEO Debacle
Mozilla’s CEO has stepped down after becoming a topic of hot debate – debate all companies can learn from. The facts: Mozilla’s stated mission is “to promote openness, innovation and opportunity on the Web.” The…Read more
April 3, 2014
Yelp Reviews Led to Over 2,000 FTC Complaints
More businesses are suing Yelp to unmask anonymous users, reports the Wall Street Journal. One such case is heading toward the Virginia Supreme Court this month. As Angus Loten reports: The Federal Trade Commission has…Read more
March 31, 2014
Vogue’s Kimye Cover and the Value of Social Media
There’s been a lot of talk about Vogue’s choice to feature Kim Kardashian and Kanye West on its April cover, but Christina Binkley’s piece for the Wall Street Journal’s Speakeasy blog zeroes in on an…Read more
March 27, 2014
How to Avoid the Dangers of Email
More and more often, a fresh batch of compromising emails threatens to torpedo a reputation, whether it’s Chris Christie staffers coordinating political retaliation, the swirl of exchanges that sparked the Petraeus scandal, or the embarrassing…Read more
March 24, 2014
General Motors’ Wins Praise with Social Media Strategy
General Motors is using social media to manage customer complaints and its reputation — and using it well. How they are applying social media management is a good case study for other companies in crisis. …Read more
March 18, 2014
Hedge Fund Takes Legal Action Over Anonymous Blogger
Hedge fund Greenlight Capital has filed a petition in New York State Supreme Court seeking the identity of an anonymous blogger at Seeking Alpha, an investor website. In mid-February Bloomberg published a report stating the…Read more
March 10, 2014
Disconnected: CEOs and Online Reputation Risks
“It seems that just about every day a chief executive, politician or other prominent figure is apologizing for something,” Aaron Sorkin observed in a Dealbook post announcing his new “Apology Watch” coverage and hashtag, which…Read more