Posts

  • Facebook crisis

    Facebook’s Reputational Freefall

    Facebook’s image as the world’s trusted über-connector is in crisis mode. Now, the platform used by millions is in reputational freefall. According to a New York Times article, Facebook used a Washington-based consulting firm to…Read more

  • Reputation Diligence

    You & The Internet

    Just as we thought the Internet couldn’t get any more—choose your favorite word: annoying? invasive? chaotic?—a series of unprecedented events has stirred up even more drama. This is an opportunity to note their relevance to…Read more

  • Crisis management

    Insight from the Ultimate Crisis Management Expert

    After editing the “Crisis of the Week” column for The Wall Street Journal for nearly five years, it is safe to say Ben DiPietro has seen it all when it comes to crisis management. When…Read more

  • defamation

    Yes! Tim Berners-Lee Is Improving the Internet

    When in 1989 Tim Berners-Lee wrote the code underlying the World Wide Web—and then released it for free use—he was aware of the fantastic and terrible potentials for the new technology. He has been “horrified”…Read more

  • online reputation management

    Digital Defense for Risk & Security Professionals

    The Risk Assistant Network & Exchange (RANE), which enables risk and security professionals to more efficiently respond to emerging threats and manage complex risk, has published this article by our founder and CEO: “Online Reputation…Read more

  • Learn about online reputation management

    Introducing You(Online) Magazine: Reputation Management

    I am pleased to introduce You(Online): The Magazine. In the era of “fake news,” varying content and privacy laws, and an Internet that is murkier and more enigmatic than ever, we aim to enlighten you…Read more

  • Building a Reputation: Patagonia's Social Responsibility

    Yvon Chouinard, the founder of outdoor apparel brand Patagonia, has published a new book, "The Responsible Company: What We’ve Learned From Patagonia’s First 40 Years." Chouinard offers not just a story about how to create…Read more

  • Social Media Policies Critical Today

    The December issue of Security Management magazine features an article by Interfor International COO Don Aviv and me about the importance of social media policies. A few key points: “In 2016, public consumers were nearly twice…Read more