Tag Archives: Seth Godin

Authenticity has emerged as an important online trait.

“We live in an age when people are moved less by spectacle and more by what they consider to be actuality—what feels real,” Michael Drew writes on the Huffington Post. Andrew Potter, author of The Authenticity Hoax, takes it one step further, attributing our quest for authenticity to “a world increasingly dominated by the fake.”

While the new emphasis on it may be a reaction to factors like the ambiguity of reality television and the ubiquity of plastic surgery life, concern for it can be found in all areas of contemporary life. It could have been a factor in the selection of the new pope, who’s been called “humble, authentic and credible.”

The Struggle for Truth

Authenticity is certainly a desired trait, but it is also an elusive one. As described by Muhlenberg College professor Jeff Pooley: “The best way to sell yourself is to not appear to be selling yourself.” Meghan Daum explores this issue further in an LA Times opinion piece on authenticity in politics, distinguishing the dictionary definition from what she calls “aw, shucks authenticity.” The key takeaway? Trying to be authentic, strictly speaking, isn’t really authentic at all.

Entrepreneur and author Seth Godin offers a more useful definition. “Authenticity, for me, is doing what you promise, not ‘being who you are,’” he says. “As the Internet and a connected culture places a higher premium on authenticity (because if you’re inconsistent, you’re going to get caught) it’s easy to confuse authentic behavior with an existential crisis,” he adds.

 
 

Authenticity is the new buzz word.

It’s everywhere you look. Chris Brogan, co-author of the New York Times bestselling book “Trust Agents: Using the Web to Build Influence, Improve Reputation and Earn Trust“, thinks some attempts at authenticity are heavy-handed (inauthentic?). Instead, he suggests people aim to be helpful.

“Present your most helpful side to the people who need it and do so with as much genuine interest in other people’s success as you can possibly muster,” he advises. “Be clear and disclose [biases that influence your opinion].” That can apply to businesses, too.

In our online reputation management glossary, we define authenticity as “the quality of being genuine; a valued quality among bloggers and the larger online community.”

Trustworthiness is another definition of authenticity. That is something we all would welcome more of now, wouldn’t you say?