What is online reputation management?
Why is online reputation management necessary?
How can I fix old or incorrect online information about me?
How can I learn the identity of an anonymous poster?
Can I sue to have online commentary about me … Read Full Article
When a photograph of a young Target employee named Alex went viral earlier this month, the teenage cashier demonstrated not only how quickly a person (or a story) can be launched into Internet prominence, but also how easy it is to lose control of the … Read Full Article
Chick-fil-A founder S. Truett Cathy passed away earlier this month, but his legacy will live on through his popular restaurant chain.
By openly reflecting Cathy’s own beliefs and values, Chick-fil-A forged a strong identity that has earned broad appeal. As … Read Full Article
Customer reviews on sites such as Yelp and Google My Business (formerly Google Places for Business) are a growing concern for most companies. They often have little choice whether they are listed on these sites. Then one day a review appears at the top of a … Read Full Article