This week, The Wall Street Journal's "Crisis of the Week" column focuses on Equifax. An excerpt:
"The massive hack of personal information of around 143 million people has put credit-monitoring service … Read Full Post
I recently described online reputation management to a group of new acquaintances. This is what they had to say:
“It enables people to achieve the future they want,” observed a media executive.
“I had … Read Full Post
Commusoft, a U.K.-based software provider, just published a blog series by Linda Formichelli about customer service management. The last post features an interview with our founder and CEO, Shannon Wilkinson. … Read Full Post
Social innovator and technology consultant Rachel Botsman is the leading global authority on the new era of trust. Her name often surfaces during conversations about the reputation economy. She’s an … Read Full Post
More chief executives are perusing anonymous online reviews of their performance on websites like Glassdoor, according to a recent Wall Street Journal article.
“A growing number of sites such as Indeed.com, … Read Full Post
For all the attention that fake news, mistaken identity and bad reviews attract, a more common issue for many people are lawsuits they or their organizations are involved in. Legal notices always rank highly on … Read Full Post
Bravo TV, the popular American cable network operated by NBCUniversal, interviewed our founder and CEO, Shannon Wilkinson, on how celebrities are successfully managing their once-public divorces. Here are … Read Full Article
We hear it too often. "My friend paid an online reputation management firm $10,000 and it didn't work. He feels burned by the experience."
Online reputation management (ORM) is a young industry. It promises a … Read Full Article
Video content is king in the search engine optimization (SEO) world. In the reputation and crisis management world, it is a critical communications tool. We asked Robert Weiss, president of MultiVision Digital, … Read Full Article
The formula search engines use to rank websites and determine whether they merit appearing on page 1 or elsewhere in search results.
The quality of being genuine; a valued quality … Read Full Article
The Internet has made the security industry far more complex. For celebrities, CEOs and VIPs, it means pictures of their homes can be online, their office addresses are public knowledge and pictures of their … Read Full Article
Online reputation management (ORM) makes you look your best online. It creates a "digital firewall" to protect your reputation, ensures your public image is accurate, up-to-date and authentic, and is the … Read Full Article